Hexona Systems· Implementation
Finding it is the cheap part.
Sealing it is the work.
The diagnostic prices every leak and ranks them. The build closes the ones worth closing, in the order the report puts them in, and then proves the money came back.
01What gets built
The leak decides the build.
Which is why no two look alike. Our services are bespoke and tailored to your specific problems.
- Process automation
- Lead capture, routing, conversion and follow-up. The most common build, because the most common leaks live here: work that depends on a person remembering to do it.
- CRM
- Rebuilt or replaced, where the system of record is itself the reason the leak exists. A CRM nobody trusts gets worked around, and the workarounds are where revenue disappears.
- Custom software
- Dashboards and internal tools, up to enterprise scale, where nothing off the shelf fits the way the business actually runs.
- Reporting
- So the figure the diagnostic produced stays visible after we leave. A leak that was closed and is not watched reopens.
- Communication and routing
- Getting the right thing to the right person without a human deciding each time. Most response-time leakage is a routing problem wearing a staffing problem costume.
- Operational structure
- Ownership and workflow around the systems. A tool nobody owns leaks again within a quarter, which is the most expensive way to learn this.
02Who builds it
A world-class team of engineers.
The builds are delivered by engineers who came from Amazon and comparable engineering organisations, and by founders who built and ran their own companies before joining this one.
None of them bills by the hour. Phases are priced before they start, so the incentive is to finish rather than to extend, and the people who scoped the work are the people who do it.
03Scope, price and proof
There is no obligation. The report and the roadmap are yours whether you build with us, build it yourself, or hand the whole thing to somebody else.
If you do proceed, the roadmap prices each phase before that phase begins and the diagnostic fee comes off the first one. You approve phases one at a time and are never asked to commit to a total, because until the diagnostic is finished neither of us knows what the total is.
Recovery is then measured after each phase, in the same system the leak was found in and against the same baseline. That measurement is what produces a sealed figure, and it is why a sealed figure is always smaller than what was found.
| Term | |
|---|---|
| Pricing | Fixed price per phase, agreed before the phase begins |
| Typical total | $15,000 to $75,000 across all phases |
| Diagnostic fee | Credited in full against the first phase |
| Commitment | You commit one phase at a time, and never beyond the phase you have approved |
04Straight answers
What buyers ask about the build.
Scope, price, proof, and what happens when we leave.
How much does implementation cost?
- Typically $15,000 to $75,000 across all phases, with each phase priced before that phase begins and the $5,000 diagnostic fee credited in full against the first. You approve phases one at a time and are never asked to commit to a total, because until the diagnostic is finished neither of us knows what the total is. A firm that quotes you a total before the diagnostic is guessing.
Why is the number of phases never stated?
- Because nobody knows it before the diagnostic, and inventing one here would contradict the only honest thing the pricing says. The report ranks the leaks by recoverable dollars against effort; how many phases that becomes depends on what was found and how much of it you decide is worth closing.
What actually gets built?
- Always the same kind of work — closing the specific gaps the diagnostic priced — and only its form varies. In practice that is process automation around lead capture, routing, conversion and follow-up, which is the most common build because the most common leaks live in work that depends on a person remembering to do it. Beyond that: CRM rebuilt or replaced where the system of record is itself the reason the leak exists, custom internal tools where nothing off the shelf fits, reporting so the figure stays visible after we leave, routing so the right thing reaches the right person without a human deciding each time, and the operational ownership around all of it.
How do you prove the money actually came back?
- Recovery is measured after each phase, in the same system the leak was found in and against the same baseline the diagnostic established. That measurement is what produces a sealed figure, and it is why a sealed figure is always smaller than what was found. A complete seal is not credible and we do not publish one.
What if we do not want to build with you?
- Then you do not. The report and the roadmap are yours whether you build with us, build it yourself, or hand the whole thing to somebody else, and the roadmap is deliberately written so that another firm could execute it without us. A plan you cannot take elsewhere is a hostage rather than a plan.
Who builds it?
- Engineers who came from Amazon and comparable engineering organisations, and founders who built and ran their own companies before joining this one. None of them bills by the hour: phases are priced before they start, so the incentive is to finish rather than to extend, and the people who scoped the work are the people who do it.
What happens to the fix after you leave?
- Reporting is part of the build for exactly this reason — a leak that was closed and is not watched reopens. So is operational ownership: a tool nobody owns leaks again within a quarter, which is the most expensive way to learn it. If a phase produces a system with no named owner and no visible number attached to it, that phase is not finished.